Every customer interaction starts cold. SoulMate gives your AI a persistent memory and identity — built on your data, learning every user, getting smarter with every conversation.
Enterprise AI today is stateless. Every interaction starts from zero — forcing customers to re-explain themselves, agents to re-establish context, and companies to waste millions on avoidable friction.
Customers repeat their name, account, issue, and history on every call. 5-7 minutes of handle time wasted establishing context that should already be known.
Today's AI chatbots don't learn from interactions. Every customer is a stranger. Preferences, history, and decisions evaporate the moment the session ends.
Your CRM, data warehouse, and documents sit isolated from your AI. The knowledge exists — but the AI can't access, reason about, or remember it across sessions.
SoulMate gives your enterprise AI a persistent identity built from your data, and a growing memory for every customer it serves. Two concepts. Infinite leverage.
Ingest your CRM, data warehouse, and documents. This becomes the AI's identity — what it knows, how it speaks, what it represents.
Each customer gets their own persistent memory. The AI remembers preferences, history, decisions — building a relationship over time.
Chat, voice, API, or embedded widget. Every touchpoint shares the same memory — one continuous relationship across all channels.
Every interaction improves the next. The AI gets smarter about each customer over weeks, months, years — a relationship that compounds.
Industries with high-volume, repeat customer interactions and rich existing data are the perfect fit.
SoulMate is the enterprise layer on top of soul.py — the open source library with 50,000+ developer views and a peer-reviewed architecture paper.
Your company data — CRM, documents, data warehouse — ingested and structured as the AI's persistent identity. Updated continuously as your business evolves. Powered by SOUL.md architecture.
Per-customer persistent memory that grows with every interaction. Timestamped, auditable, human-readable. Git-versionable for compliance. Powered by MEMORY.md architecture.
Automatic query routing between fast semantic search (RAG) and exhaustive recursive synthesis (RLM). The right retrieval strategy per query, invisible to the user. Formalized in arXiv cs.ET 2026.
REST API wrapping the entire stack. Deploy on-premise, private cloud, or managed service. Supports Anthropic, OpenAI, Azure OpenAI, and local models via Ollama — no vendor lock-in.
All memory stays in your infrastructure. No customer data sent to third-party clouds unless you choose it. HIPAA, GDPR, and SOC2 compatible deployment patterns built in.
REST API compatible with any stack. Native n8n node in development. Salesforce, HubSpot, and Snowflake connectors on roadmap. Works alongside existing CRM and data warehouse investments.
soul.py — the open source core of SoulMate — launched March 1, 2026. Within 72 hours:
The developer community validated the core architecture in real-world deployments within hours of launch — across Anthropic Claude, OpenAI GPT-4, and local models including Llama3, Mistral, and IBM Granite. A peer-reviewed paper formalizing the RAG+RLM architecture was submitted to arXiv (cs.ET) March 2026. A companion book — "Soul: Building AI Agents That Remember Who They Are" — is in development.
SoulMate is available as a managed service or self-hosted deployment. All tiers include the full soul.py stack.
ThinkCreate.AI combines academic rigor with real-world deployment experience across healthcare, finance, and enterprise AI.
Professor at University of Pittsburgh (AI in Healthcare). AI/ML researcher with 20+ years experience. Creator of soul.py. Published across IEEE, Nature, and arXiv. Led AI deployments at scale in healthcare and finance.
Deep relationships across the telecom and healthcare sectors. Proven track record bringing enterprise AI solutions to market at scale. Network spans Fortune 500 organizations including major US carriers.
No credit card. No setup. 1,000 free memory operations per month. Bring your own LLM key.
pip install soul-agent from soulmate import SoulMateClient sm = SoulMateClient( api_key="sm_live_xxxxx", llm_provider="anthropic", llm_key="sk-ant-..." ) # Memory persists across sessions sm.ask("user_123", "What's my account status?")
We're accepting a limited number of pilot partners in Q2 2026. Telecom, healthcare, and financial services organizations prioritized. Book a 30-minute intro call below.
Interested in a SoulMate pilot?
Let's talk — pick a time below.